GUARANTEE EXCLUSIONS

 

  • Damage sustained through competition use
  • Unsuitable use where the technical characteristics of the tyre are incompatible, with use eg. irregular and/or premature wear caused by non-asphalt road surfaces or roads in poor state of repair
  • Repairable damage to the tread area
  • Acts of vandalism or theft
  • Damage due to the poor fitting or removal of a wheel and/or tyre
  • Acts of God, fire, accident damage or ensuing problems
  • Problems resulting from not following prescribed tyre inflation pressures
  • The use of defective and/or unsuitable wheels
  • Loads exceeding prescribed limits as set by the vehicle manufacturer
  • Towing trailers of a weight and/or size in excess of vehicle specifications
  • Damage due to improper use and/or prolonged use of snow chains
  • Load indices, speed ratings and tyre sizes not corresponding to the vehicle's registration documents
  • Deterioration caused by prolonged contact with acids, solvents, hydrocarbons or mineral oils
  • Wear caused as result of mechanical defect in the vehicle
  • Guarantee applies to tyres purchased in the UK only

THE GUARANTEE

1. A tyre with 80% or more tread remaining will be replaced with a new Maxxis tyre of the same size and type (or corresponding type if range has changed).
2. Tyres with less than 80% of the tread remaining will be replaced subject to a charge based on the following scale.
The Maxxis guarantee

CUSTOMER GUARANTEE DISCOUNT SCALE

Tread Depth Remaining Dealer Discount to customer
More than 80% Free replacement tyre
More than 60%less than 80% 80%
More than 40% less than 60% 60%
More than 20% less than 40% 40%
Less than 20% No discount

HOW TO CLAIM

To make a claim under the terms of your Maxxis Guarantee, please take your tyre/s to your local Maxxis dealer. (The use of the Guarantee in respect of tyre/s invalidates any further claims).

The Maxxis Lifetime Guarantee is offered by our UK Distributors, Stapleton's Tyre Services on car, van, 4x4 and Light Truck tyres. The Maxxis Lifetime Guarantee is offered by Maxxis International UK plc for all other tyres listed on this web site

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